Topic: Hewlett-Packard Company

China says HP violated customer rights rules

China's product-quality watchdog said US computer maker Hewlett-Packard violated Chinese consumer rights rules, after an investigation into complaints about faulty laptops from dozens of customers. The General Administration for Quality Supervision, Inspection and Quarantine has ordered HP to "strictly abide by" Chinese rules concerning repair, replacement and return of ...
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China quality watchdog says some HP laptops faulty

BEIJING (Reuters) - China's quality control watchdog said an investigation into Hewlett-Packard Co showed the company had sold some faulty laptop computers, and ignored consumer protection regulations. The General Administration of Quality Supervision, Inspection and Quarantine said in a statement on its website (www.aqsiq.gov.cn) that after consumer ...
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HP settles patent violation cases with importers

HP settles patent violation cases with some importers of ink cartridgesHewlett Packard Co. said Thursday that it has reached a settlement with three companies that have been accused of infringing on the printer company's patents for ink cartridges. HP filed a complaint with the U.S. International Trade Commission ...
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HP extends laptop warranty after China starts probe

US computer giant Hewlett-Packard on Monday issued an apology and extended the warranty for certain laptops after China launched an investigation into consumer complaints of faulty products. HP said it was "working closely" with the country's product quality watchdog to ensure customer concerns over certain laptops were addressed. The ...
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